‘Zero Email’ – Could You Do It?

‘Zero Email’ – Could You Do It?

I’ve recently  learnt of a company that does, in addition to ‘No Meeting Wednesday‘ ‘No Email Wednesday’ where they switch off their mail for the day to help minimise distractions, just for a day. A little digging around in the Companies Behaving Awesomely database showed

Read more…

Banning Lunch at Your Desk

Banning Lunch at Your Desk

One of the big reasons many companies provide food for their employees is to create ‘intentional collisions’ between people who might otherwise not connect. I saw it first hand when I was at Atlassian, come lunch time and people from all levels and buildings converge

Read more…

The Concept Of Lazy Leadership

The Concept Of Lazy Leadership

“If your business depends on you, you don’t own a business, you have a job. And it’s the worst job in the world because you’re working for a lunatic.” — Michael Gerber, The E Myth Andrew Wilkinson, the founder of MetaLab, recently published a fascinating post detailing

Read more…

“No Meeting Wednesdays”

“No Meeting Wednesdays”

We all have those days where it’s virtually impossible to get any work done, because we are in and out of meetings all day. A lot of the time these can turn into a full week of ‘sitting in meetings’ rather than getting sh*t done.

Read more…

“Your Compliance Will Be Rewarded”

“Your Compliance Will Be Rewarded”

This gem recently landed in my inbox: Organized bureaucracies thrive on compliance. It makes it easier to tell people what to do. But contribution is the only way that tribes thrive, the best way to make change happen and the essence of being part of a

Read more…

An Email Never Mobilised Anyone

An Email Never Mobilised Anyone

The untapped power of mouth-led communication in organisations. No matter the organisation size, industry, or location it is almost guaranteed that communication will come up as a ‘pain point’ when analysing an organisation’s effectiveness.   Why are so many organisations really failing at communication? More

Read more…

Employee Service Vs. Customer Service

Employee Service Vs. Customer Service

“I have no right to ever expect that someone that works for us is going to give a higher level of service to a guest than I’m willing to give to that employee” -Paul Saginaw, Co-owner at Zingerman’s Deli All businesses rely on their employees

Read more…

People Are The First To Go – Wrongly So

People Are The First To Go – Wrongly So

  At the first signs of trouble in businesses, be it recession, industry downturn or alike – people are always, curiously, the first to go. When business gets tough, people get sacked. Call it what you will, retrenchment, lay-off, either way, companies are very quick to

Read more…

What Culture Isn’t…

What Culture Isn’t…

Company Culture is not the free food and the Friday drinks. These are perks. If we took these things away would this still be a great place to work? That’s culture. Google is a company I like to put through this test. Essentially Google brought

Read more…

Culture & Strategy Sharing Breakfast

Culture & Strategy Sharing Breakfast

“Culture eats strategy for breakfast”?—?Peter Drucker. This is usually one of the first things you come across when exploring company culture. The problem is?—?it’s almost entirely wrong. It would be more accurate to say “Culture and strategy need to share the breakfast table”.  Culture is

Read more…