“Your Compliance Will Be Rewarded”

“Your Compliance Will Be Rewarded”

This gem recently landed in my inbox: Organized bureaucracies thrive on compliance. It makes it easier to tell people what to do. But contribution is the only way that tribes thrive, the best way to make change happen and the essence of being part of a

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An Email Never Mobilised Anyone

An Email Never Mobilised Anyone

The untapped power of mouth-led communication in organisations. No matter the organisation size, industry, or location it is almost guaranteed that communication will come up as a ‘pain point’ when analysing an organisation’s effectiveness.   Why are so many organisations really failing at communication? More

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What Culture Isn’t…

What Culture Isn’t…

Company Culture is not the free food and the Friday drinks. These are perks. If we took these things away would this still be a great place to work? That’s culture. Google is a company I like to put through this test. Essentially Google brought

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Culture & Strategy Sharing Breakfast

Culture & Strategy Sharing Breakfast

“Culture eats strategy for breakfast”?—?Peter Drucker. This is usually one of the first things you come across when exploring company culture. The problem is?—?it’s almost entirely wrong. It would be more accurate to say “Culture and strategy need to share the breakfast table”.  Culture is

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When You Make Something Easy To Do, People Do More Of It.

When You Make Something Easy To Do, People Do More Of It.

When you make something easy to do, people do more of it. This was the key thought in a recent article by Amit Singh. He continues: Good systems and programs facilitate behaviours by making them easier, and you can see this everywhere if you look…if you

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Culture Eating  Strategy Is an Unhealthy Breakfast

Culture Eating Strategy Is an Unhealthy Breakfast

  Peter Drucker’s, often repeated famous quote: “Culture eats strategy for breakfast” has been recommissioned repeatedly since it’s esteemed utterance.  I’m not so sure about it. If culture is chomping down on strategy and stifling it, then strategy become ineffectual, but if you get the

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You’ve Got Trust Issues

You’ve Got Trust Issues

    Google implore their staff to act like founders, and then they give them the tools and permissions to do so. Netflix hire ‘fully formed adults’  and then trust them to act as such. Facebook define trust as  Trust = competence + goal alignment. How

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Consistency In Culture

Consistency In Culture

Changing a current culture, or forging a new one requires hard work, but once you know what kind of culture you want in your business?—?the key to actually making it effective in the long term is consistency. Dictionary.com offers two definitions of consistency, both of

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Culture in a Picture

If culture seems fuzzy to you this diagram should help. Also – it should point out that culture is synonymous with a high functioning organisation. Note the absence of perks, no free food or gyms. These things are nice and they have a true value-add in

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How Do You Make Your People Pee?

How Do You Make Your People Pee?

    “One organisational touchpoint often gets mysteriously overlooked: the bathroom. Most office restrooms are bleak and unwelcoming. But for many employees, it’s one of the few opportunities they have for stepping away, letting go of trivial details and refocusing on the bigger picture. Instead of

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